What does Root & Rise by Nky sell?
Root & Rise by Nky sells hair and lifestyle recovery essentials for women, including protective hair accessories, scalp-care tools, journals, trackers and routine-support products.
Is Root & Rise by Nky a medical clinic?
No. Root & Rise by Nky is not a medical clinic and does not diagnose hair loss or prescribe treatment. For medical concerns, speak to a qualified doctor, dermatologist or pharmacist.
Do your products regrow hair?
No product on this store is sold as a guaranteed cure for hair loss. Our products support routines such as gentle hair care, moisture retention, scalp-care consistency, rest and confidence rebuilding.
Do you talk about minoxidil?
Yes. Hair Journal with Nky may include educational content about minoxidil, consistency, shedding, dryness and long-term hair routines. Minoxidil should be used according to product directions or professional advice.
Do you sell minoxidil?
Minoxidil may be offered only when the correct supplier, product registration, payment rules and legal requirements are confirmed. Availability will be clearly stated on the product page.
Do you sell tretinoin?
Tretinoin is a regulated medicine and may require a prescription depending on your country. Root & Rise by Nky will not sell tretinoin unless a compliant prescription or pharmacy pathway is in place.
Can I use tretinoin and minoxidil together?
Do not combine tretinoin and minoxidil without professional guidance. Tretinoin can irritate the skin, and treatment routines should be discussed with a qualified healthcare professional.
How long does a hair routine take to show results?
Hair routines take time. Some evidence-based treatments may require several months of consistent use before visible improvement. Results vary depending on the person and the cause of hair loss.
Will you offer subscriptions?
Subscriptions are planned for routine-based products and refill items. Any subscription involving regulated products will only be offered if it is legally and safely compliant.
How long does delivery take?
Delivery times depend on the product, supplier and destination. Estimated delivery times will be shown before checkout once the store is fully open.
Can I return a product?
Returns depend on the product type, condition and hygiene category. Unused and unopened items may be eligible for return according to our Refund Policy.
How do I contact customer support?
Email info@rootrisenky.com. We aim to respond within 1–2 business days, Monday to Friday.